New — now live on Lazada & Shopee

Your AI sidekickfor chat & commerce.

SellerSidekick answers every customer, recommends the right product and closes the order — 24/7, across LINE, Facebook, Instagram, TikTok and your marketplaces. You sell in your sleep.

Live in minutes No code requiredHuman hand-off, anytime
SellerSidekick dashboard showing a live product catalogue with prices, stock and sales

One sidekick, every channel your customers already use

LINELINE
FacebookFacebook
InstagramInstagram
TikTokTikTok
ShopeeShopee
LazadaLazada
LINELINE
FacebookFacebook
InstagramInstagram
TikTokTikTok
ShopeeShopee
LazadaLazada
LINELINE
FacebookFacebook
InstagramInstagram
TikTokTikTok
ShopeeShopee
LazadaLazada
How it works

Live in an afternoon.
Working every night after.

01

Connect your channels

Plug in LINE, Facebook, Instagram, TikTok and your Lazada & Shopee shops in a few clicks. No code, no migration.

02

Train your sidekick

Hand over your catalogue, prices, FAQ and reply playbook. It learns your shop and speaks in your voice — grounded, never guessing.

03

It sells while you sleep

Your sidekick replies in seconds, recommends products, creates orders and quietly hands the tricky ones back to you.

Customer Service Agent

Your AI agent, shaped by you

Give it a name, a personality and your shop's playbook. SellerSidekick turns that into an agent that answers, recommends and sells like your best staff — grounded in what you've taught it, never making things up.

  • Answers stock, price and promotions — only from your catalogue
  • Recommends products by what the buyer actually needs
  • Builds baskets and creates orders in the chat
  • Remembers past conversations with each customer
  • Hands off to a human agent the moment it should
  • Replies in Thai, English, Chinese and Vietnamese, around the clock
PraeFriendlyFemale
Your shop's AI agent
Active
PlaybookGreet warmly · recommend by use-case · confirm before ordering
FAQ12 question-and-answer pairs
PoliciesReturn / Refund · Cancel · Complaint
RecommendedAvocado Elite Clear · Glass film · +6 more
Active on6 channels on
LINEFacebookInstagramTikTokShopeeLazada
Multilingual

One agent. Every language your buyers use.

Ask the same question in Thai, English, Chinese or Vietnamese — SellerSidekick reads it, understands it and replies naturally in that language. Automatically, no setup required.

Live inไทย
มีของไหมคะ
มีค่ะ พร้อมส่งวันนี้เลย
Shop AssistantFor you, the owner — on your admin chat
Summarise this week's sales
฿48,200 across 62 orders this week, up 12%. 3 products are running low — want me to flag them for restock?

A customer asked about your return policy for opened items — I don't have an answer on file. Save one for next time?

Approve Not now
Shop Assistant

A second AI teammate — this one runs the shop with you

Your Customer Service Agent handles buyers. Your Shop Assistant handles you — the back-office work, in plain language, on its own chat. Delegate a task the way you'd ask a trusted teammate, and it gets to work.

  • Just tell it what you need — no dashboards to dig through
  • Runs heavy work in the background, so customer replies never wait on it
  • Always asks before anything risky — you approve or decline, every time
  • Turns your answers into shop knowledge your customer agent learns from too
  • Ask once for a weekly report or a restock check — it keeps doing it on schedule
Plain-language delegation, no menus
Approval-gated on anything risky
Shares a knowledge base with your CS agent
Recurring checks, no code required
24/7

Always on, never sick

6

Channels, one brain

1.8s

Avg. first reply

70%

Chats auto-resolved

The platform

Everything your best sales rep does — without the salary.

Live chat that actually closes

It chats like your best agent — answers questions, recommends the right product, quotes shipping and creates the order, all in one thread.

Nike Store · replying now
Do you ship to Chiang Mai? 📦
Yes — 2–3 days, ฿40 flat. The Vomero 5 you liked is in stock 👇

Nike Zoom Vomero 5

฿6,300

Reserve
Order ELC-5679 created & reserved

Every order, one place

Orders from every channel land in a single board — created, verified, dispatched, fulfilled.

Order management board with statuses across every channel

Answers on 6 channels

One brain across LINE, Facebook, Instagram, TikTok, Shopee & Lazada — with a consolidated history.

LINEFacebookInstagramTikTokShopeeLazada

Grounded, never guessing

Replies come from your catalogue and FAQ — so no hallucinated prices or promises.

source · your catalogue

See what customers ask

Turn thousands of chats into insight — top questions, blockers and what actually sells.

Yours to shape

Set the tone, the playbook and exactly when a chat should jump to a human.

Hand off to a human
Why SSK

Trusted with the customers you worked hard to win.

A sidekick is only useful if you can hand it the keys. SellerSidekick is built to earn that trust on every single chat.

Book a walkthrough

Around the clock

Sells and supports at 3am exactly as well as 3pm — across time zones and holidays.

Fast and consistent

Every customer gets an instant, on-brand reply. No queue, no bad mood, no typos.

Long memory

Remembers past conversations and orders, so returning customers feel recognised.

Scales with the rush

Ride a flash sale or a viral post without scrambling to hire or burning out your team.

Grounded answers

Only says what your catalogue and policies back up — no invented prices or promises.

Human when it counts

Escalates the delicate moments to you with the full thread and context attached.

SellerSidekick

Meet the teammate that never clocks out.

Give SellerSidekick your channels and your catalogue. Tomorrow morning, read the orders it closed while you slept.

No credit card · Live in minutes · Cancel anytime